EBSCO provides research and information resources alongside products that support learning and professional development.
Its Accel5 offering brings business book summaries, videos, and articles into short learning sessions. Employees use the content to build skills such as leadership and communication, with new material supporting continued development.
For the team managing that experience, localization needed to fit an evolving content library and the audiences its Customers wanted to reach.
EBSCO needed a way to keep a large, changing learning library available across languages. New content brought ongoing translation work, while requests from Customers shaped which languages the team needed to support.
Localize connected translation to EBSCO’s existing learning environment. Its Accel5 implementation used a native Thought Industries integration, with configurations for content that appears dynamically as learners navigate.
An internal usage snapshot records 73,295 active phrases and 15 active languages across EBSCO’s Localize account.
EBSCO selected languages based on market goals and requests from Customers. Sales teams brought those requests to product teams, which evaluated where additional language coverage was needed.
By November 2023, the Accel5 team had a collection of approximately 10,000 content pieces and a need for 15 languages. Massive content volume was becoming a bottleneck against academic-year goals. They needed a scalable way to manage and continuously update a large multilingual research library.
The practical challenge extended beyond translating a fixed set of pages. EBSCO had to manage new material alongside older content that learners visited less frequently.
EBSCO needed recent content to reach the published translation inventory reliably. The team also had to manage older phrases and account for content that appeared during a learner’s session.
Different formats introduced different requirements. On-page text and video transcripts could enter the website translation workflow, while caption files involved separate production and translation steps. They needed to improve global access to research content while reducing translation bottlenecks and operational effort.
EBSCO and Localize worked through those details over time, including how to manage the active phrase inventory and handle content that had not been visited recently. These decisions mattered because the learning experience depended on what appeared when someone opened a resource.
EBSCO used Localize’s native Thought Industries integration for Accel5, with Google machine translation supplying translations within that workflow.
The implementation included settings for newly appearing content and immediate translation handling for search. Localize and EBSCO also adjusted phrase management to account for the size and usage patterns of the library.
EBSCO’s account notes identified getting translations quickly and adding languages as benefits of the implementation. The team could build on its existing learning environment as language requirements changed.
Today, EBSCO manages 73,295 active phrases across 15 languages. These figures show the massive scale of content and language coverage managed through Localize, showing that large-scale, complex implementations can be done easily for learning platforms.
EBSCO now benefits from obtaining translations quickly and adding languages within an established learning workflow.
For a changing content library, that makes ongoing maintenance an important part of the value assessment. Teams need to understand how much work each update creates and how reliably localized content reaches learners.
Learning-product teams can evaluate that value through:
These measures can also help your team with a framework for evaluating ROI alongside content coverage.
Start with the way learners encounter content. A learning platform may load search results dynamically, refresh its library frequently, and deliver video captions through a separate system. Each behavior affects how localization should work.
EBSCO connected Localize to its learning environment and refined the implementation around those requirements. Its experience gives other providers a practical starting point: map the content journey, establish how updates will reach each language, and define which formats need a separate review or publishing process.
